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Date: 17/04/2021
Time: 08:00 - 09:30

Training with Sally Roberts: Love Your Customer, customer service training

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Date: Wednesday 14th April
Time: 08:00 till 09:30
Love Your Customer
Speaker: Sally Roberts of Fun Training For Results
Via Zoom

Love is a verb, a doing word. We might like to believe it is a feeling that sticks around without much effort but love does require effort and action.What about loving your customers? Often companies think, we’ve won the account, done the deal, the business is in the bag - and then they forget to love their new customer. The love only showed in the chase, but now the deal is done and the money counted, monthly interaction gets missed. 

To lock in your clients, you need to keep loving them. Look for ways to surpass expectation, to recognise what they might need before they do. Go all out to delight and impress them and make them happy. They will appreciate that you are a trusted partner in their corner.

In this workshop you will learn twelve exciting ways to love your customer plus a surprise. You will meet new, likeminded people,  share experiences and discuss the ideas. You will receive your very own love score and enjoy a fun packed sixty minutes.

Customers who love you will refer you. Love needs ongoing attention, effort and commitment. But loving your customers so much that they thank you when invoiced, now that is a good feeling!

Sign up today because Sally's workshops are always a sell out and spaces are limited!

Training with Sally Roberts: Love Your Customer, customer service training

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